How to Use Rilla

Getting started with Rilla

In this guide, you’ll learn how to set up Rilla and use it to record and analyse your in-person customer meetings. After reading this, you’ll be ready to start capturing valuable insights from your sales conversations.

Step 1: Sign up and set up

1. Go to Rilla's website.
2. Click on the "Contact Sales" button located at the top right corner.
3. Fill in your details in the contact form to request a demo or pricing information.
4. Once you receive a response, follow the instructions to set up your account. Note that Rilla operates on an enterprise level, so you will need to discuss your needs with their sales team.

Step 2: Your first recording

1. Download the Rilla mobile app from the App Store or Google Play Store.
2. Log in using the credentials provided during your account setup.
3. On the home screen, tap the "Record Meeting" button.
4. Allow the app to access your microphone.
5. During your meeting, ensure the app is recording by checking for the red recording indicator.
6. After the meeting, tap the "Stop" button to end the recording.
7. The app will automatically transcribe the meeting and generate a summary.

Step 3: Get better results

1. Review the summary created by Rilla by navigating to the "Meetings" tab.
2. Tap on the recorded meeting to access insights and key points.
3. Use the "Tags" feature to label meetings with relevant topics for easier retrieval.
4. Check the "Insights" section to identify patterns and trends from your conversations over time.

Pro tip

Set up templates for common meeting types in Rilla. This can save time when you want to quickly tag or summarise meetings based on the type of customer or topic discussed.

Common mistake to avoid

Many users forget to check their microphone permissions on their mobile device before starting a recording. Make sure to grant the app access to your microphone in your device settings to avoid any issues during your meetings.