How to Use Tettra

Getting started with Tettra

In this guide, you'll learn how to set up and use Tettra to create a knowledge base for your team that integrates seamlessly with Slack. After reading, you'll be able to manage your company's information directly from Slack, making collaboration more efficient.

Step 1: Sign up and set up

1. Go to tettra.com.
2. Click on the "Get started for free" button on the homepage.
3. Enter your email address and create a password, or sign up using your Slack account.
4. Once registered, you’ll be prompted to connect Tettra with your Slack workspace. Authorise the integration by clicking "Allow" when prompted.
5. Follow the on-screen instructions to set up your workspace name and initial settings.

Step 2: Your first knowledge base entry

1. In your Tettra dashboard, click on the "New Page" button located at the top right.
2. Choose a title for your page that clearly describes the content (e.g., "Team Onboarding").
3. Add relevant content using the rich text editor. You can format text, add images, and include links.
4. Once you’re satisfied, click the "Save" button.
5. To share the page in Slack, click on the "Share" button and select the Slack channel or user you want to notify.

Step 3: Get better results

1. Use templates for common knowledge base entries. Click on "Templates" in the sidebar to see available options.
2. Implement tags for easy categorisation. When editing a page, add tags in the sidebar to make searching simpler.
3. Encourage team members to contribute by using the "Request Feedback" feature after creating a page.
4. Regularly update your pages to ensure the information remains current. You can set reminders in Slack for periodic reviews.

Pro tip

Use the /tettra command in Slack to quickly access Tettra pages or create new entries without leaving your chat. This saves time and keeps your workflow uninterrupted.

Common mistake to avoid

Avoid creating overly complex pages with too much information. Break down large topics into smaller, manageable entries. This makes it easier for your team to find and digest information quickly.