About Fireflies.ai
Fireflies.ai is an AI meeting assistant that promises to revolutionise the way we handle meetings, and after putting it through its paces, I can say it does a pretty decent job. The tool automatically transcribes conversations, summarises key points, and tracks action items, which means you can focus on the discussion instead of scribbling down notes like a madman. Integration is a strong suit, as it works with over 50 platforms including Zoom, Google Meet, and Microsoft Teams. This makes it a great choice for teams that are constantly hopping between different video conferencing tools. The ability to search past meetings is another feature that stood out to me—being able to revisit discussions without hunting through piles of notes can be a lifesaver.
What impressed me most was the transcription accuracy. It’s not perfect—there were a few hiccups here and there, especially with accents and technical jargon—but overall, I found it reliable enough for most business conversations. The summaries it generates are useful, highlighting action items and decisions made, which is a massive boon for project managers trying to keep track of tasks. Plus, the user interface is intuitive, making it easy to navigate through past meetings and retrieve necessary information quickly. However, I did find the mobile experience lacking, as it feels like an afterthought compared to the desktop version.
Pricing is where things get a bit murky. Fireflies.ai operates on a freemium model, which means you can start using it for free, but to unlock features like unlimited transcription, you’ll need to fork out £10 per month for the Pro plan. This isn’t outrageous, but if you’re a small team or a freelancer, every penny counts, and the free tier can feel a bit limiting. In my opinion, this pricing structure could be clearer—having a tiered system with more options would cater to a wider audience.
In terms of who should use Fireflies.ai, I’d recommend it for remote teams and professionals who spend a significant amount of time in meetings, especially those in project management or client relations. However, if you’re someone who prefers to take manual notes or whose meetings tend to be quite informal, you might find Fireflies unnecessary. Overall, Fireflies.ai has the potential to be a fantastic tool, but it’s not without its quirks and shortcomings that users should consider before diving in.
Our Review
Verified 11 May 2026Reviewed by Delv Editorial, Delv Team
When I first heard about Fireflies.ai, I was sceptical. Could an AI really handle the chaos of a meeting? After a few weeks of testing, I’m here to tell you: it’s surprisingly effective. Fireflies.ai is designed to be your personal meeting assistant, automatically transcribing conversations, summarising critical points, and tracking action items. Imagine freeing your brain from the burden of note-taking while still capturing everything that matters. It integrates with a multitude of platforms—over 50, in fact—so whether you're on Zoom, Google Meet, or Microsoft Teams, it’s got you covered.
During my testing, I was particularly impressed by the transcription accuracy. Sure, it’s not flawless—there were some hiccups with accents and a few techy terms—but overall, it performed admirably, making it easy to revisit essential discussions later. The summaries are a nice touch too, although I found them sometimes a tad too simplistic for complex meetings. I expected more depth in certain cases, but they do highlight action items effectively, which is a win.
Now, onto the downside: the mobile experience feels like an afterthought. If you're someone who needs to access transcripts on the go, be prepared for some frustration as it lacks many features present in the desktop version. I also wish the pricing structure was clearer. The freemium model is great for dipping your toes in, but when you want unlimited transcription, it’s a tenner a month, which isn’t bad but could be better explained.
In my opinion, Fireflies.ai shines brightest for remote teams and professionals who thrive in meetings and need a reliable way to document those discussions. If you’re in project management, sales, or HR, this tool could be a game-changer. For those who prefer jotting down their own notes or have more informal meetings, it might not be necessary. Overall, Fireflies.ai does what it promises, but it’s not without its quirks. If you can live with some of its limitations, it’s worth checking out.
So, who should dive into Fireflies.ai? If you’re a project manager, a sales executive, or someone who attends a ton of meetings, this could be your new best friend. But if you’re a freelancer who values hands-on control over your note-taking or someone who prefers a more laid-back approach to meetings, you might want to look elsewhere. In the end, Fireflies.ai has a lot to offer, and with a few tweaks, it could be a real powerhouse in the AI meeting assistant space.
Getting started with Fireflies.ai
After reading this guide, you'll be able to set up Fireflies.ai, record meetings, and access transcriptions and summaries effortlessly.
Step 1: Sign up and set up
Step 2: Your first meeting
Step 3: Get better results
Pro tip
Make sure to enable the "Automatic Recording" feature in your settings. This saves time by ensuring every meeting is recorded without manual intervention.
Common mistake to avoid
Avoid forgetting to authorise Fireflies on your meeting platform. If you don’t grant the necessary permissions, it won’t be able to join your meetings and transcribe them. Always double-check the authorisation settings in your account.
The Verdict
I recommend Fireflies.ai for anyone who spends countless hours in meetings and wants to streamline their note-taking process. It’s particularly suited for project managers, sales teams, and remote workers who need to keep track of discussions easily. However, if you prefer to take manual notes or have informal meetings, you might find this tool unnecessary.
Best For
- Project managers who need to keep track of action items and meeting decisions.
- Sales professionals who want to document customer calls and improve follow-ups.
- Remote teams looking for a reliable way to keep meeting records.
- Freelancers who juggle multiple projects and clients.
- HR professionals conducting interviews and needing accurate records.
- Educators hosting webinars and wanting to provide accessible transcripts.
At a Glance
Fireflies.ai is an AI meeting assistant that automatically transcribes conversations, summarises key points, and tracks action items, making it ideal for busy professionals. Its integration with over 50 platforms and user-friendly interface help teams stay organised and accountable during meetings. However, the mobile experience leaves much to be desired, and pricing could be clearer.
Strengths
- +The transcription accuracy is impressive, capturing most conversations clearly, which reduces the risk of missing vital details during discussions.
- +Integration with over 50 platforms means you can use it across various video conferencing tools, making it a versatile choice for different team setups.
- +The ability to search through past meeting transcripts is a massive time-saver, allowing users to quickly revisit important discussions without sifting through notes.
- +Summaries generated by the AI are concise and focused on key action items, which is incredibly helpful for project managers keeping track of tasks and responsibilities.
- +The user interface is intuitive and easy to navigate, making it accessible for team members who may not be tech-savvy.
- +The freemium model allows users to test the tool without commitment, which is great for those who want to ensure it fits their workflow before paying.
- +The platform is constantly being updated, which shows the developers’ commitment to improving the user experience and adding new features.
Limitations
- -The mobile app feels underdeveloped compared to the desktop version, lacking some key features that would make it more convenient for users on the go.
- -Transcription can struggle with accents and industry-specific jargon, which may lead to inaccuracies that require manual correction.
- -The free tier is quite limited, which might frustrate small teams or freelancers who need more functionality without a price tag.
- -Sometimes, the summaries can be overly simplistic, missing out on nuances of discussions that may be important to revisit later.
- -The pricing structure isn’t very transparent, which could deter potential users who are unsure about what they’re actually getting for their money.
- -While it integrates with many platforms, there are still some less popular tools that aren’t supported, which could be a dealbreaker for some teams.
Use Cases
- -Project managers who need to track action items from client meetings without losing focus on the discussion.
- -Sales teams that want to ensure they don’t miss any important details during customer calls and need quick access to past conversations.
- -Remote teams who rely on video conferencing and need a reliable way to document meetings for team members who couldn’t attend.
- -Freelancers who juggle multiple clients and require efficient note-taking to keep track of various projects and deadlines.
- -HR professionals who conduct interviews and want to have accurate transcripts for reference and compliance purposes.
- -Educators who host webinars and want to provide accessible transcripts and summaries for their students afterwards.
- -Anyone who finds manual note-taking to be a distraction and would rather focus on the conversation at hand.
