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Lattice
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Lattice

AI-enhanced people management for performance and engagement

4.8rating
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About Lattice

Lattice is an AI-enhanced people management platform that aims to make performance tracking and employee engagement feel less like a chore and more like a productive part of company culture. The tool combines performance reviews, goal tracking, employee engagement surveys, and compensation management in one tidy package. When I tested it, I found the interface to be quite user-friendly, which is a huge plus when dealing with the often tedious nature of HR tasks. The AI-driven insights provided by Lattice can help managers craft performance reviews that actually resonate with employees, rather than reading like a dry report.

One of the standout features is its ability to conduct engagement surveys, which can be customised to fit the unique needs of your team. This is a game-changer for managers looking to identify trends in employee satisfaction. The analytics dashboard gives you a quick snapshot of how things are going, which I appreciate. I wish I could say the same about the pricing. While Lattice doesn't openly list its prices, I’ve found it’s often on the higher side compared to some competitors in the HR space. That said, if you’re serious about people management, the investment could be worth it.

So, who should use Lattice? It’s particularly beneficial for mid-sized to large companies that need a structured approach to managing performance and engagement. However, smaller businesses might find the tool too elaborate for their needs and could benefit more from simpler solutions. Given its emphasis on data and performance tracking, I’d recommend Lattice for HR professionals and team leaders who are ready to dive deep into analytics but perhaps steer clear if you’re looking for something lightweight or if your team is very small and informal.

Overall, Lattice positions itself well in the crowded HR tech landscape, especially for organisations looking to foster a culture of continuous feedback. It's not a tool for everyone, but for those who need its capabilities, it can be a valuable asset.

Our Review

Verified 11 May 2026

Reviewed by Delv Editorial, Delv Team

I recently took Lattice for a spin, and I have to say, it left quite an impression. As someone who’s been in the HR trenches, I’ve seen my fair share of performance management tools, but Lattice manages to combine functionality with a surprisingly user-friendly interface. The platform is designed to make navigating through performance reviews, goal tracking, and employee engagement surveys feel less like a chore and more like an integral part of your organisational culture.

What I particularly liked was the AI-driven insights that help managers craft performance reviews. Instead of the usual generic feedback, you get data-backed suggestions that feel personal and relevant. This can make a huge difference in employee satisfaction, as nobody enjoys receiving a review that feels like it's been copy-pasted. The engagement surveys are customisable, allowing you to tailor questions to fit your team's specific needs. This flexibility is something that many other platforms lack, and it’s a breath of fresh air.

However, not everything is rosy. The pricing isn't readily available on their website, which is a pet peeve of mine. It feels like a barrier to entry for smaller companies that might want to explore their options before committing. Plus, while the features are extensive, they can be overwhelming for smaller teams that might not need such a comprehensive tool. I had a chat with a friend who's running a small startup, and they found Lattice to be overkill for their needs. They’d probably be better off with something like 15Five or BambooHR, which offer simpler solutions.

When compared to its main competitor, Culture Amp, Lattice edges out in the performance review department, but Culture Amp excels in engagement surveys. It really depends on what you're prioritising. If you’re a mid-sized to large organisation looking to create a culture of continuous feedback, Lattice is a solid choice. In terms of pricing, while I can't provide specifics, I suspect it's on the higher side, but worth it if you need the analytics and insights.

In summary, Lattice is a strong contender in the HR tech space, especially for those who take people management seriously. Just be wary if you’re a smaller team or if you’re looking for something lightweight. The tool can be a great asset for mid-sized organisations willing to invest in their people management processes. It’s definitely one to consider if you’re ready to take the plunge into a more structured approach to performance and engagement.

Getting started with Lattice

In this guide, you will learn how to set up Lattice for effective performance management and employee engagement. By the end, you will be able to create goals, conduct performance reviews, and gather employee feedback with ease.

Step 1: Sign up and set up

  • Go to [lattice.com](https://lattice.com).
  • Click on the "Get Started" button at the top right of the homepage.
  • Fill out the sign-up form with your name, email, and company details.
  • Confirm your email address via the link sent to your inbox.
  • Once logged in, follow the onboarding prompts to set up your company profile, including adding team members and defining your company values.
  • Step 2: Your first performance review

  • From the Lattice dashboard, navigate to the "Performance" tab on the left sidebar.
  • Click on "Reviews" and then select "Create New Review".
  • Choose the review type (e.g., "360 Review") and set the review period.
  • Add participants by selecting team members from the list.
  • Customise the review questions based on your company's needs.
  • Click "Send Invites" to notify participants about the review.
  • Step 3: Get better results

  • To enhance goal tracking, go to the "Goals" tab in the left sidebar.
  • Click "Create Goal" and set SMART (Specific, Measurable, Achievable, Relevant, Time-bound) criteria.
  • Use the "Check-in" feature to monitor progress and provide feedback regularly.
  • Schedule quarterly engagement surveys under the "Engagement" tab to gather employee insights.
  • Review the AI-generated insights on performance and engagement to identify trends and areas for improvement.
  • Pro tip

    Use the "Templates" feature in the "Reviews" section to save time. You can create standardised review templates that can be reused for different teams, making the setup process quicker for future reviews.

    Common mistake to avoid

    Avoid sending out performance reviews without clearly defining the criteria and questions first. This can lead to confusion and unproductive feedback. Always customise your reviews to align with your company's goals and culture.

    The Verdict

    Overall, I’d recommend Lattice for mid-sized to large organisations that are serious about performance management and employee engagement. However, smaller companies looking for something simpler might want to steer clear. If you're ready to invest in a comprehensive tool that provides data-driven insights, Lattice could be a valuable addition to your HR toolkit.

    Best For

    • HR professionals at mid-sized companies
    • Team leaders looking for structured performance management
    • Organisations prioritising employee engagement
    • Companies undergoing mergers or acquisitions
    • Managers wanting to foster a feedback-rich culture

    At a Glance

    Lattice transforms people management by integrating performance reviews, goal tracking, and employee engagement surveys into one platform, enhanced with AI insights. It's tailored for mid-sized to large organisations aiming to improve employee satisfaction and productivity through data-driven decision-making.

    Strengths

    • +The user-friendly interface makes navigating the complex world of HR tasks much simpler, saving time for busy managers.
    • +AI-driven insights help managers create performance reviews that are specific and constructive, making feedback more relevant to employees.
    • +Customisable engagement surveys give teams the flexibility to tailor questions to their culture and needs, leading to more accurate feedback.
    • +The analytics dashboard provides a quick overview of employee engagement trends, allowing for proactive management of potential issues.
    • +Lattice encourages a culture of continuous feedback, which can lead to higher employee satisfaction and retention rates over time.

    Limitations

    • -The lack of transparent pricing can be frustrating, making it hard for potential users to budget for this tool without contacting sales.
    • -Some features can be overwhelming for smaller teams, as the tool is designed more for mid-sized to large organisations with more complex HR needs.
    • -The mobile experience feels somewhat limited; I expected more functionality on the go for busy managers who are often out of the office.
    • -While the analytics are useful, they can be overly complex for teams without dedicated HR professionals to interpret the data effectively.
    • -The onboarding process can be a bit lengthy, which might deter smaller businesses looking for quick implementation.

    Use Cases

    • -HR professionals at mid-sized companies who need structured performance reviews and goal tracking across multiple teams.
    • -Team leaders looking to gain insights into employee engagement trends to improve morale and productivity.
    • -Managers who want to create a feedback-rich culture but struggle with traditional review methods that feel stale.
    • -Companies undergoing a merger or acquisition that require a unified platform for performance management and employee feedback.
    • -Organisations that have implemented remote work and need tools to track engagement and performance effectively.

    Alternatives

    15Five - a great choice for smaller teams looking for a simpler approach to performance management without the heavy analytics.
    BambooHR - offers more user-friendly HR solutions, especially for onboarding and basic performance tracking.
    Culture Amp - focuses heavily on employee engagement surveys and feedback, making it a good alternative for companies prioritising those aspects.
    Lattice - an excellent choice for larger organisations with comprehensive needs, especially those who value data-driven insights.

    Frequently Asked Questions

    Lattice transforms people management by integrating performance reviews, goal tracking, and employee engagement surveys into one platform, enhanced with AI insights. It's tailored for mid-sized to large organisations aiming to improve employee satisfaction and productivity through data-driven decision-making.
    The key advantages of Lattice include: The user-friendly interface makes navigating the complex world of HR tasks much simpler, saving time for busy managers.. AI-driven insights help managers create performance reviews that are specific and constructive, making feedback more relevant to employees.. Customisable engagement surveys give teams the flexibility to tailor questions to their culture and needs, leading to more accurate feedback.. The analytics dashboard provides a quick overview of employee engagement trends, allowing for proactive management of potential issues.. Lattice encourages a culture of continuous feedback, which can lead to higher employee satisfaction and retention rates over time..
    Some limitations of Lattice include: The lack of transparent pricing can be frustrating, making it hard for potential users to budget for this tool without contacting sales.. Some features can be overwhelming for smaller teams, as the tool is designed more for mid-sized to large organisations with more complex HR needs.. The mobile experience feels somewhat limited; I expected more functionality on the go for busy managers who are often out of the office.. While the analytics are useful, they can be overly complex for teams without dedicated HR professionals to interpret the data effectively.. The onboarding process can be a bit lengthy, which might deter smaller businesses looking for quick implementation..

    Pricing & Availability

    Paid

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