How to Use Spike

Getting started with Spike

With Spike, you’ll transform your email experience into a chat-like interface, making it easier to manage conversations and collaborate effectively. This guide will help you set up your account and send your first message in under five minutes.

Step 1: Sign up and set up

1. Go to spikenow.com.
2. Click on the "Get Started for Free" button on the homepage.
3. Enter your email address and create a password, then click "Sign Up".
4. Verify your email by clicking the link Spike sends to your inbox.
5. Log in to Spike and follow the on-screen prompts to complete your profile setup.

Step 2: Your first conversation

1. Once logged in, you’ll see your inbox in a chat format.
2. To start a new conversation, click on the "New Message" button (usually a pencil icon) located in the top left corner.
3. Enter the recipient's email address in the "To" field.
4. Type your message in the chat box at the bottom and hit "Send".
5. You can add attachments using the paperclip icon if needed.

Step 3: Get better results

1. Use the search bar at the top to quickly find specific conversations by sender or keyword.
2. Create groups for team discussions by clicking "New Group" and adding multiple contacts.
3. Customise notifications by clicking on your profile picture, selecting "Settings", then "Notifications" to adjust your preferences.
4. Use the "Snooze" feature on messages to temporarily hide them and bring them back later.

Pro tip

Take advantage of Spike's "Priority Inbox" feature by marking important conversations. This will help you focus on what matters most and reduce distractions.

Common mistake to avoid

Avoid ignoring the "Settings" menu after your initial setup. Many users miss out on customising notifications and preferences that can enhance their experience. Take a moment to explore these options to tailor Spike to your needs.