About Shortwave
I recently took Shortwave for a spin, and let me tell you, it’s an intriguing take on email management. Designed specifically for Gmail users and developed by some ex-Google Inbox engineers, Shortwave aims to tackle that ever-growing mountain of emails we all dread. The tool bundles messages intelligently, which means you can process your communications in a more organised way. If you’re anything like me, sifting through a cluttered inbox can feel like trying to find a needle in a haystack, but with Shortwave's bundling feature, I felt like I was finally getting some order in the chaos.
Another cool feature is its AI Assistant, which drafts responses and summarises long email threads. This can be a lifesaver for busy professionals who need to get through emails quickly. I tested it out by letting the AI draft a response to a lengthy email chain about an upcoming project. The response was surprisingly on point and saved me a good 20 minutes. The natural language search function is also a standout—it allows you to search through your emails just by typing out what you’re looking for in plain English, which is a refreshing change from the usual keyword-based search.
Now, let’s talk about pricing. Shortwave operates on a freemium model, which is great because you can test it out without committing to a paid plan. However, the lack of clear information about the pricing tiers on their website is a bit of a head-scratcher. It left me wondering what features might be locked behind a paywall. While the free version is certainly usable, I suspect serious users might find themselves wanting more.
In my experience, Shortwave is perfect for professionals who live and breathe email. If you’re a team leader or someone who manages a ton of correspondence, the bundling and AI functionalities can really help you stay on top of things. However, if you're someone who gets by with just the basics of email, you might not find enough value in it to justify the switch from Gmail’s standard interface. It’s definitely not for everyone, especially if you prefer a more minimalist approach to email management.
Our Review
Verified 11 May 2026Reviewed by Delv Editorial, Delv Team
When it comes to email management, I think we can all agree that the traditional inbox can be a real pain. I recently started testing Shortwave, an AI email client specifically for Gmail users, and I was pleasantly surprised by how it tackles some of the common annoyances we face. Imagine having your emails intelligently bundled based on subject—suddenly, the chaos of my inbox felt more like a well-organised library. The first time I opened Shortwave, I felt like I had stepped into the future of email management. It’s like having a personal assistant who not only helps you sort through your emails but also understands your unique style of communication.
One of the standout features for me was the natural language search. Instead of struggling with keywords, I could just type what I remembered about an email, and Shortwave would pull it up. I tried it out with a complex project email, and it worked like a charm. This feature is a breath of fresh air, especially for someone who has a habit of forgetting subject lines.
However, it’s not all sunshine and rainbows. I ran into a few hiccups with the AI drafting responses. While it does a decent job of mimicking my tone, it occasionally misses the context of a conversation. On one occasion, it sent a reply that had me cringing a bit, and I had to edit it heavily before hitting send. Additionally, the pricing structure is somewhat confusing. While I appreciate the freemium model, I found myself wondering what features I’d be missing if I didn’t upgrade—there’s no clear guide on that, which could be a dealbreaker for some.
In comparison to competitors like Spark and Superhuman, Shortwave feels like it’s in a slightly different category. While those tools focus on speed and collaboration, Shortwave aims for a more personalised experience. If you're someone who thrives on organisation and is willing to embrace a slightly more complex tool to achieve it, Shortwave could be the answer to your email woes. But if you're someone who just needs basic email functionality, the learning curve and features might feel excessive.
In terms of pricing, I think the freemium model is a smart move, allowing users to dip their toes in without commitment. However, I would have appreciated more transparency on what to expect with paid tiers. All in all, Shortwave is a solid tool for busy professionals looking to regain control of their email lives. Just be prepared to do a bit of tweaking with those AI drafts and keep an eye on what you might need to pay for down the line.
Getting started with Shortwave
In this guide, you'll learn how to set up Shortwave, an AI email client for Gmail that helps you manage your inbox more effectively by bundling messages and allowing for natural language search. After reading, you'll be ready to streamline your email experience.
Step 1: Sign up and set up
Step 2: Your first email search
Step 3: Get better results
Pro tip
Use keyboard shortcuts to speed up your workflow. Press "?" while in Shortwave to view all available shortcuts, which can save you time navigating the interface.
Common mistake to avoid
Many users forget to adjust their notification settings after signing up. Check the settings by clicking on your profile picture in the top right corner, then select "Settings" and adjust your notification preferences to avoid being overwhelmed by alerts.
The Verdict
If you’re overwhelmed by your Gmail inbox and need a tool to help you sort through the chaos, Shortwave is definitely worth a look. However, if you prefer a straightforward email experience without the bells and whistles, you might want to skip it. It's best for busy professionals and teams, but casual users may find it a bit excessive.
Best For
- Busy professionals who need to manage a high volume of emails
- Remote teams looking for better email organisation and collaboration
- Freelancers handling multiple client communications
- Users who thrive on an organised email experience and can handle some complexity
At a Glance
Shortwave is an AI-driven email client for Gmail that turns your inbox chaos into organised bundles, making it easier to manage your messages. With natural language search and smart drafting capabilities, it’s a real time-saver for busy professionals who need to streamline their email workflows.
Strengths
- +The bundling feature is a game-changer for inbox management—emails are grouped by subject, making it much easier to follow conversations without losing track.
- +Natural language search allows you to find emails quickly just by typing what you remember about them, which is a refreshing break from traditional keyword searches.
- +The AI Assistant drafts responses that adapt to your writing style, saving you time while ensuring that your emails still sound like you.
- +It’s built specifically for Gmail users, meaning it integrates smoothly with your existing setup without the need to migrate or change email providers.
- +The freemium pricing model allows users to explore the platform without any financial commitment, making it accessible for anyone curious to try it out.
- +The interface is clean and user-friendly, which makes navigating through your emails and using its features feel intuitive and straightforward.
Limitations
- -The pricing model is a bit murky—there's no clear information about what features are available on paid plans, which could deter some users from diving deeper.
- -While the AI drafts responses well, it can sometimes miss the nuances or context of a conversation, which may require you to edit the response more than you'd like.
- -The bundling feature, while useful, can occasionally misgroup emails, leading to confusion if you're expecting a specific thread to show up together.
- -There’s currently no mobile app, which means you're tethered to your desktop or laptop, making it less convenient for users who manage emails on the go.
- -Some advanced features may not be fully functional in the free version, leaving users wanting more if they find the tool adds significant value to their workflow.
Use Cases
- -Busy professionals who juggle multiple projects and need a way to keep their email threads organised without losing their minds.
- -Teams working remotely who require efficient communication and need to keep track of conversations across various subjects.
- -Freelancers managing numerous client communications who want to save time on drafting responses and sorting through emails.
- -Anyone who struggles with the overwhelm of a cluttered inbox and needs a more structured way to tackle their emails daily.
- -Users transitioning from Google Inbox and looking for a similar experience without losing the features they loved.








