About Zoom AI Companion
I recently tested the Zoom AI Companion, and let me tell you, it’s a mixed bag. At first glance, it promises a lot: summarising meetings, drafting emails, generating agendas—sounds like a dream for anyone who’s ever had to sit through a tedious virtual meeting. The AI Companion integrates with your existing Zoom setup and taps into documents and applications like Google Drive and Slack to provide real-time answers during calls. It’s designed to take the load off your shoulders, allowing you to focus more on the conversation rather than juggling note-taking and follow-ups.
What I found intriguing is its ability to generate concise summaries post-meeting, which can save a lot of time for team members who couldn’t attend. The real-time Q&A feature is also a nifty addition; you can ask questions during the call without interrupting the flow of discussion. However, I noticed that the accuracy of these summaries and answers can be hit or miss, which is a bit concerning when you consider how reliant teams are on accurate information.
Now, let's talk pricing. The Zoom AI Companion operates on a freemium model, but the details are a bit murky. While the basic features are free, I couldn't find clear information on what advanced functionalities might cost you. This lack of transparency can be a turn-off for teams looking to budget effectively. Overall, I’d recommend this tool for teams that live in Zoom (which, let’s be honest, is most of us these days) but with a caveat: it’s best for those who can tolerate a few hiccups in accuracy and are okay with some trial and error in the beginning. If you’re running a tight ship, be prepared to double-check the AI's work.
Our Review
Verified 11 May 2026Reviewed by Delv Editorial, Delv Team
When I first got my hands on the Zoom AI Companion, I was pretty excited. Virtual meetings are already a bit of a slog, and anything that could lighten the load was welcome. The idea of having an AI assistant that summarises meetings, drafts emails, and even answers questions during calls sounded like a productivity miracle. I imagined breezing through meetings without worrying about taking notes or forgetting key points. However, the reality was a bit more nuanced.
The integration with Zoom is definitely a strong point. It’s easy to use right from the platform, which means no extra hassle switching between apps. The real-time Q&A feature is also impressive; it allows you to ask questions without derailing the conversation, making discussions feel much more fluid. I found this particularly useful during brainstorming sessions where ideas were flying around, and I needed quick clarifications. Plus, being able to pull in documents from Google Drive or Slack in the moment is a huge bonus for collaboration.
But it’s not all sunshine and rainbows. I found the accuracy of the meeting summaries to be a bit hit or miss. There were times when crucial points were omitted, and I had to scramble to fill in the blanks later on, which defeated the purpose of having an AI to make my life easier. This inconsistency could lead to misunderstandings, especially in a team setting where everyone relies on these summaries to stay informed.
In terms of pricing, the freemium model is enticing, but I wish they were clearer about what you’re actually getting for free versus what’s behind a paywall. It can be frustrating not knowing if you’ll eventually hit a limit that forces you to upgrade without clear warning.
In comparison to alternatives like Otter.ai, which tends to excel in transcription accuracy, I found Zoom’s AI Companion lacking in that department. It’s a great tool for teams that are already embedded in the Zoom ecosystem and can tolerate a few quirks, but if you need precision and reliability, it might be worth exploring other options first. Overall, the Zoom AI Companion is a solid addition to any remote team’s toolkit, as long as you’re prepared for some trial and error.
If you’re a project manager or part of a remote team who spends hours in Zoom calls, this tool could definitely be beneficial. However, if you’re someone who needs absolute accuracy and clarity, you might want to have a backup plan in place for those critical moments.
Getting started with Zoom AI Companion
In this guide, you'll learn how to set up and use the Zoom AI Companion to summarise meetings, draft emails, and enhance your productivity during calls. You'll be ready to make the most of this tool in just a few minutes.
Step 1: Sign up and set up
Step 2: Your first meeting summary
Step 3: Get better results
Pro tip
You can enhance the accuracy of meeting summaries by enabling the “Record Audio” option in the meeting settings. This allows the AI Companion to reference the audio directly for better context.
Common mistake to avoid
Many users forget to enable the AI Companion feature in their account settings. Ensure it's toggled "On" so you can access its capabilities during your meetings.
The Verdict
The Zoom AI Companion is worth considering for teams that rely heavily on Zoom for their meetings, provided they’re okay with occasional inaccuracies in summaries. If you’re looking for a tool that can help streamline post-meeting tasks without a hefty price tag, this could be a good fit. However, if precision is your priority, you might want to explore alternatives like Otter.ai or Microsoft Teams.
Best For
- Remote teams that have frequent Zoom meetings and need a reliable way to summarise discussions.
- Project managers looking for assistance in tracking action items without getting bogged down in note-taking.
- Sales professionals who require quick access to meeting details during client discussions.
- Freelancers juggling multiple clients who need to capture important information efficiently.
At a Glance
The Zoom AI Companion is an AI assistant that enhances virtual meetings by summarising discussions, drafting emails, and providing real-time answers. While it streamlines workflows for remote teams, its accuracy can vary, so users should be cautious about over-reliance on its summaries.
Strengths
- +The integration with Zoom is smooth, allowing users to access the AI Companion's features without needing to switch platforms, which is a massive time-saver during busy schedules.
- +Real-time Q&A functionality is a standout; it lets you ask questions during meetings, ensuring you get needed information without interrupting the flow of conversation.
- +The automatic meeting summarisation feature is a potential lifesaver, especially for those who struggle to take notes or for team members who miss the meeting but need to catch up quickly.
- +It supports integration with popular tools like Google Drive and Slack, which means you can access and reference documents on the fly, making it easier to collaborate during calls.
- +The freemium pricing model is appealing, as teams can try out essential features without any financial commitment before deciding whether to invest further.
Limitations
- -The accuracy of the meeting summaries can be inconsistent; I found some key points missing or misinterpreted, which could lead to misunderstandings later on.
- -Limited visibility on premium features and pricing can make it difficult for teams to determine if the investment is worth it, creating a sense of uncertainty around long-term usage.
- -During my testing, the AI occasionally struggled to keep up with fast-paced discussions, which meant that some questions went unanswered or were not fully addressed.
- -The interface can feel a bit cluttered at times, especially when you’re trying to navigate between multiple documents and meeting notes, which can be overwhelming.
- -The freemium model may not provide enough advanced features for larger teams or businesses that require more comprehensive tools, potentially leaving them wanting more.
Use Cases
- -Project managers who need to keep track of action items during meetings without getting bogged down in note-taking.
- -Remote teams that require a centralised system for accessing meeting notes and follow-ups to ensure everyone is on the same page.
- -Sales teams who often have client meetings and need quick access to previous discussions to tailor their approach on the fly.
- -HR professionals conducting interviews that could benefit from instant summaries and follow-up questions based on the conversation.
- -Freelancers juggling multiple client meetings who want to ensure they capture all relevant information without missing a beat.
